![What do I do if a voter forgets or loses their password?](https://support.polyas.com/wp-content/uploads/2024/01/Passwort-verloren.png)
What do I do if a voter forgets or loses their password?
Simply login to the Online Voting Manager, search for the voter in the electoral roll and send the access data to them again by e-mail.
A new password cannot be created due to the POLYAS security standards. This is necessary to prevent a voter casting multiple votes.